How to Create a store Survey in IWD: A Comprehensive Guide

Surveys are an essential tool for gathering valuable feedback from stores, and IWD’s platform makes it simple to create, manage, and distribute these surveys.

This tutorial walks you through creating a survey model, duplicating existing models, and publishing surveys to your stores, ensuring efficient and effective communication.

WHO IS THIS TOOL FOR?

IWD’s survey tool is perfect for retail managers and teams who need an efficient way to gather feedback from stores. Whether you’re collecting data on merchandising, store performance, or customer experience, this tool simplifies the process, ensuring clear communication and actionable insights.

Creating a Survey Model

1. Create a Model: Go to the MODELS tab in the SURVEYS module, click + ADD MODEL, and name your survey.
2. Assign Owners: List owners responsible for overseeing submissions and reports.
3. Select Markets: Choose target markets where the survey will be published.
4. Add Questions: Click ADD A GROUP to add questions. Choose from Yes/No, Multiple Choice, Numerical, Text, Photo, or Date.
5. Save Regularly: Save your progress frequently.

DUPLICATING A MODEL

1. Select Surveys: In the MODELS tab, choose surveys to publish.
2. Choose a Folder: Select or create a folder for saving the survey.
3. Define Settings: Set the owner, deadline, and recipients (stores or specific contacts).
4. Confirm and Notify: Click CONFIRM to publish and notify contacts.

QUICK TIPS

- Use images for clarity in questions.
- Only selected catalog content is available for the guideline.
- Double-check details before publishing, as changes can’t be made afterward.

By following these steps, you can effectively create, duplicate, and publish surveys to gather valuable insights from your retail network.